Last Revised October 15, 2013
There are many different ways you can use Gigg’s services (the “Services”) – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating a Gigg account, we can make those services even better – to show you more relevant search results and ads, to help you connect with people or to make sharing with others quicker and easier. As you use Gigg’s services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. Our goal in developing our privacy practices is to allow your participation to remain as anonymous as you choose and we don't sell or profit from the information you share with us.
- What information Gigg collects and why Gigg collects it.
- How Gigg uses that information.
- The choices Gigg offers, including how to access and update information.
Your privacy matters to Gigg so whether you are new to Gigg or a long-time user, take the time to get to know Gigg’s practices.
Information Gigg collects
Gigg collects information to provide better services to all Gigg users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful or the people who matter most to you online.
Gigg collects information in two ways:
- Information you give us. For example, many of our services require you to sign up for a Gigg account. When you do, we’ll ask for personal information, like your name, address, email address, telephone number or credit card.
- Information we get from your use of our services. We may collect information about the services that you use and how you use them, like when you visit a website that uses our advertising services or you view and interact with our ads and content. This information includes
- Device information We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers and mobile network information including phone number). Gigg may associate your device identifiers or phone number with your Gigg Account.
Log information When you use our services or view content provided by Gigg, we may automatically collect and store certain information in our server logs. This may include:
- details of how you used our service, such as your search queries.
- telephone log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
- internet protocol address.
- device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
- Unique application numbers Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Gigg when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
- Local storage We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches.
- Flash Cookies Our Services enable the use of the Adobe Flash Player. Adobe’s Flash Player is used by many websites that offer video and other interactive content. By default, your use of the Adobe Flash Player generates “flash cookies” (also known as “persistent identification elements” or “local shared objects”). The Adobe Flash Player (and similar applications) use flash cookies to remember user settings, preferences and usage similar to the browser cookies referenced above, but flash cookies can store more information than browser cookies and are managed through a different interface than the one provided by your web browser. You can control the degree to which you accept flash cookies by accessing your Adobe Flash Player management tools directly through the settings manager for Adobe Flash, located at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you do not allow flash cookies to take any disc space on your computer, you may not be able to take advantage of or participate in certain features of the Services. Users with a computer running the Windows operating system can view flash cookie files in this folder: \Documents and Settings\[username]\Application Data\Macromedia\Flash Player. Users with a computer running the Apple operating system can view flash cookie files in this folder: /users/[username]/Library/Preferences/macromedia/Flash Player. Flash cookies, or LSO files are stored typically with an “.SOL” extension.
- Web Beacons Our web pages or e-mail messages may contain a small graphic image called a web beacon, which is sometimes also called a "clear gif", that allows us to monitor and collect certain limited information about our users, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small or invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. We may use web beacons to count visitors to our web pages or to monitor how our users navigate our Services, and we may include web beacons in e-mail messages in order to count how many of the messages we sent were actually opened or acted upon. We use web beacons to compile aggregate statistics about our Services and our marketing campaigns.
The Adobe Flash Player is not the only technology being used in the ever-shifting online and mobile content environment. HTML5 is an increasingly popular web standard used for presenting content, especially content delivered to mobile devices. HTML is the mark-up language used for the World Wide Web. Almost all web pages you visit on the internet are based around HTML code. HTML5 is simply the fifth and latest iteration of this mark-up language that allows for more interactive web pages. One of the real benefits of HTML5 is its potential to standardize the highly fragmented rich-media universe. Some HTML5 code may allow your response to advertising and other activities to be monitored across websites and such information to be stored on your computer or mobile device. Technology solutions that allow users to opt-out of or block this sort of tracking are being developed through browser add-ons and other tools.
How Gigg uses information Gigg collects
We use the information we collect from all of our Services to provide, maintain, protect and improve them, to develop new ones, and to protect Gigg and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads. Therefore, we may provide information to select outside companies when we believe their products or services may be of interest to you.
We may use the name you provide for your Gigg profile across all of the services we offer that require a Gigg account. In addition, we may replace past names associated with your Gigg account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible Gigg Profile information, such as your name and, if applicable, photo.
When you contact Gigg, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.
We may combine personal information from one service with information, including personal information, from other Gigg services – for example to make it easier to share things with people you know. We will not combine DoubleClick cookie information with personally identifiable information unless we have your opt-in consent.
Gigg processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Transparency and choice
Gigg's objective related to privacy is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
- Review and control certain types of information tied to your Gigg Account by using Gigg Dashboard.
- Use the Gigg editor to see and adjust how your Gigg Profile appears to particular individuals.
- Control who you share information with.
- Take information out of many of our services.
Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with different options on sharing and removing your content.
Accessing and updating your personal information
Whenever you use our services, we want to provide you with access to your personal information. If that information is wrong, we want to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of Gigg unless one of the following circumstances apply:
- With your consent We will share personal information with companies, organizations or individuals outside of Gigg when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
- For legal reasons We will share personal information with companies, organizations or individuals outside of Gigg if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues
- protect against harm to the rights, property or safety of Gigg, our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We may engage third parties to perform services in connection with the operation of our business. Examples of these services include: (a) product and/or experience customization, (b) distribution of marketing and promotional material, (c) website evaluation, (d) data collection, storage, management, analysis and, where applicable, cleansing, and (e) any other services designed to assist us in maximizing our business potential. These third parties may have access to the Services’ user information, including personal information, to the extent it is needed to perform their duties and functions.
From time to time, we are approached by third party companies and organizations that provide special offers or other offers that we believe may be of interest to you. To extend these offers to you, we may use your Gigg account information to send out promotional mailings to you on their behalf. If you select to sign up for the third party offer, we will share your Gigg account information with the third party offer provider. We see this as a value-added service helping you find useful products or services.
We work hard to protect Gigg and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
- We encrypt many of our services using SSL.
- We offer you a verification protocol when you access your Gigg Account on GiggStage.com.
- We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
- We restrict access to personal information to Gigg employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Ad Serving Technology:
You recognize and agree that the advertising companies who deliver ads for Gigg may combine the information collected with other information they have independently collected from other services or products. These companies collect and use information under their own privacy policies. These ad serving technologies may be integrated into the Services.
Special Notice Regarding Children Under 13 Years of Age
These Services are not aimed at nor intended for children under the age of 13. If you are under the age of 13, please do not use the Services, and if you are over the age of 13 but under the age of 18, you should use the Services only with the and permission and/or supervision of a parent or legal guardian. Our Services do not accept registration from children under the age of 13. No personal information is purposefully or knowingly collected from children under the age of 13 by Gigg. Parents are hereby put on notice that as a result of the foregoing, Gigg does not provide a mechanism to obtain parental consent.
If you are a parent or guardian who has discovered that your child has submitted his or her personal information to Gigg, Gigg will make commercially reasonable efforts to delete the information from its database, at your request. To request the deletion of your child's information, please send an email to firstname.lastname@example.org and be sure to include in your message the same member name and password that your child submitted. Your use of the Services indicates that you hereby represent and warrant that all information you provide, including but not limited to age, shall be truthful and correct.
Hyperlinks to and From Other Websites
Gigg may offer you the possibility to connect your accounts from third party social networking sites, such as Facebook and Twitter (each, a “Social Networking Site”), with the Services by an application programming interface (API) or other software. By allowing Gigg to connect with your accounts on such Social Networking Sites, you consent to Gigg’s accessing the information in those accounts, which information may include personal information. You likewise consent to Gigg’s publishing on the Services any such information or actions you take on other such Social Networking Sites. Any information accessed or published from your account on a Social Networking Site on the Services is subject to Gigg’s Terms of Service. It is your choice whether to use any such Social Networking Site, and you understand that in some instances such Social Networking Sites may request to access and publish information about you or your friends that is included in your Gigg account.
Consent to Processing in the United States
Notice to California Residents/Your California Privacy Rights
Choice of Law